By using these JCCSF sites, you agree to the use of your information as described in this policy.
Collection and Use of Personal Information
The JCCSF collects any information that you volunteer on our sites, for instance by filling out a form, creating an online account, answering a survey, registering for a program or service, or creating a post or comment. Depending on what you choose to do on the site and the programs you participate in, this information may include your and your family member’s name, address, phone number, email, date of birth, credit card information, emergency contact information, health insurance, medical information, financial information and other personal information.
Whether you choose to provide this information to the JCCSF is completely up to you, but you may not be able to use some of the features on our sites without this information. For example, you may need to provide us with certain personal information if you wish to use our online registration forms to sign up for a program.
When we transfer and receive certain types of sensitive information, such as when you give us financial, health or medical information about you, we redirect you to an industry-standard secure server in order to protect your security. Even though we take significant steps to protect your personal information, no company or organization, including us, can fully eliminate security risks from transmitting personal information.
We may also use your personal information to fulfill a request from you, such as to register you for a program, process a credit card payment or respond to your comments, feedback or questions.
If you supply us with your email address and let us know that you would like to receive information from the JCCSF, then you may receive periodic emails about new programs, services, upcoming events, initiatives or member benefits at the JCCSF. You can opt out of particular email communications or all promotional email communications at any time by clicking on the “Manage your email profile” or “Unsubscribe from all JCCSF emails” links at the very bottom of the email, or by emailing email@example.com with your unsubscribe request. Please allow a few days for the change to take effect.
If you would like to update or edit your personal information, you may do so by clicking “My Account” at the top of any web page and selecting the appropriate login, or by contacting Customer Service at 415.292.1200. You can close your online account at any time by contacting Customer Service at 415.292.1200.
Disclosure of Personal Information
The JCCSF does not sell or rent your email address to any outside organization. We do not share or disclose your email address or other personal information to any outside organization without your explicit permission or as expressly set forth below.
The JCCSF may disclose your personal information if it believes that it is required to do so to comply with the law or the legal process, or to protect against misuse or unauthorized use of or access to our sites, or to protect a person’s rights, property or personal safety.
The JCCSF may also share your information with other companies that perform services for us, such as processing credit card transactions. These companies may have access to your information as needed to perform their functions, but may not use or disclose your information for other purposes.
If you share a membership with others in your household, they may be able to view your personal information, including financial transactions. Also, if you post any comments on our sites, your comments become public information once you post them, and may be viewed by others.
In addition, if you supply us with your postal address, we may occasionally share your name, mailing address and areas of interest with partners, affiliates and other organizations that we think may be of interest to you, and those organizations may mail you promotional materials regarding their programs and services. You can opt out of receiving mail from us at any time, or let us know that you prefer not to have your name and mailing address shared with other organizations, by emailing firstname.lastname@example.org or by contacting Customer Service at 415.292.1200. Once we receive your opt-out request, we will remove your name and mailing address from any future mailing lists we share with other organizations, and from our own mailing list if you have requested that. Please allow up to two weeks for this change to take effect.
Collection and Use of Non-Personal Information
The JCCSF also collects information about pages that you visit on our web sites. We use this information to improve the content of our web sites, and occasionally to guide our advertising.
As with most web sites, when you visit the JCCSF web site, the JCCSF sends a “cookie” to your computer that contains an identification number that is unique to your machine. We use this cookie to give you a smooth and continuous experience on our sites, to minimize the amount of information you have to re-enter as you browse, and to help us record how our site is being used so we can fix any problems and continue to improve the experience. You can instruct your browser not to accept cookies and to remove any cookies by following the directions provided in your Internet browser’s “help” file. You can learn more about cookies by visiting http://www.allaboutcookies.org/cookies.
Similarly, we log each visit to each web page. A log entry can contain information typically found in the “header” of your web browser’s communication to our server, such as the browser you are using, your IP address, and the date and time of your visit. We may also log your cookie’s identification number and the URL of the last site you visited. This information helps us ensure the security of our site and improve the quality of your experience.
From time to time, the JCCSF places ads about our programs and services on other web sites. We often place these ads through third-party vendors, including Google. If you visit one of our web sites, we may place a “cookie” on your computer as described above, or we may send a cookie or beacon set up by a third-party vendor such as Teracent or Google DoubleClick. This does not give a vendor any personally identifiable information about you, and is never connected to any personal information you have shared with us, but it does collect your IP address and non-personal information like the browser you are using, the pages you visited or came from, or search terms you used. Vendors like Google, Teracent or DoubleClick may use these cookies to help us deliver ads to you based on your visit. Besides instructing your browser not to accept cookies, you can also choose to opt out of all personalized advertising at any time by visiting the Network Advertising Initiative opt out page. Information and opt-out options are also available directly from Teracent and from Google and DoubleClick.
Our websites are intended for general audiences, and are not directed to children under 13. The JCCSF does not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, please contact us at 415.292.1200. If we become aware that a child under 13 has provided us with personal information, we will promptly take steps to remove such information.
Last Updated: June 20, 2012